Q1: What products do you offer?
A:We specialize in manufacturing oxygen and nitrogen gas plants, liquid oxygen/nitrogen systems, and specialty gas equipment for industrial and medical applications.
Q2: What are your payment terms?
A:We require a 30% deposit via T/T, with the remaining 70% payable by T/T or irrevocable L/C before delivery. Clients can inspect the equipment before final payment.
Q3: What delivery terms do you provide?
A:We offer flexible shipping options, including EXW, FOB, CFR, and CIF, based on your logistics needs.
Q4: How long does delivery take?
A:Production and delivery typically take 60 to 90 days after the advance payment, depending on order specifications.
Q5: Can you customize equipment?
A:Yes, we offer fully customized solutions based on technical drawings or specific design requests, including tailored molds and components.
Q6: How do you build long-term partnerships?
A:We focus on delivering high-quality equipment at competitive prices, ensuring maximum value for our clients. Our transparent communication and commitment to customer success foster strong, long-term relationships.
Q7: Do you provide technical support overseas?
A:Yes, our certified engineers are available for global on-site installation, commissioning, and troubleshooting.
Q8: What is your warranty policy?
A:We provide an 18-month warranty from the delivery date, covering manufacturing defects.
Q9: Do you supply spare parts?
A:Yes, we offer genuine spare parts at cost-effective prices to ensure uninterrupted operation.
For more details, feel free to contact our sales team for personalized technical and commercial support.
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